Customer Service


Payment Options

Online Payments

Drive-up Window

Payments are accepted daily from 8:00 a.m. to 4:30 p.m. at our drive-up window.

Direct Deposit

One of the most convenient ways to pay your bill is through direct deposit. Fill out our printable application form and return it to begin the process.

By Mail 

The Ross County Water Company
PO BOX 1690
Chillicothe, Ohio

The Ross County Water Co., Inc. may be contacted during regular business hours by calling (740) 774-4117 or (800) 837-7525. For after hours emergency call (740) 774-4117.

Service and Billing Codes

E=Estimated Bill
F=Final Bill
M=Meter Change

663 Fairgrounds Road
P.O. Box 1690
Chillicothe, Ohio 45601

P: 740.774.4117
F: 740.772.6867

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