High Quality Drinking Water

The Ross County Water Company provides quality residential and commercial water service to approximately 14,000 customers in areas of Ross, Pike, Pickaway, Vinton, Hocking, and Jackson counties in Ohio.

We understand this is a stressful time for our community and for the households we serve. Please know that we are here for you and are committed to taking all steps necessary to maintain safe, reliable water service. We are well-prepared to continue providing water service throughout this pandemic. We have staff and infrastructure in place to maintain water service around the clock to help keep families healthy, clean and hydrated.

You can continue normal use of tap water. The U.S. Environmental Protection Agency (EPA) recommends that Americans continue to use and drink tap water as usual. According to the U.S. Centers for Disease Control and Prevention (CDC): “Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.” The World Health Organization adds that the “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.”


Ross County Water Company is operating under its normal office hours of 8:00 AM to 4:30 PM, Monday through Friday.  Policies and procedures are in place to continue to safeguard the health and safety of our employees and customers.

Payments can be made by:

Phone- 1-855-906-0401
Online- www.rosscowater.org
In Person- RCWC Offices, 663 Fairgrounds Rd.
Drop Box in the Drive Thru

Water Transfers and New Tap Purchases:

Please call 740-774-4117

Meeting the needs
for our rural

Protection of
water source is our
top priority.

Unmatched service
at a good value to customers.


Why does tap water sometimes look milky or opaque?

The cloudy water is caused by tiny air bubbles in the water similar to the gas bubbles in carbonated soft drinks. After a while, the bubbles rise to the top and are gone. You can identify the problem as air by filling a

glass with water. If the cloudiness rises from the bottom to the top of the glass, it is most likely air. This air is caused by seasonal temperature changes in the water.

663 Fairgrounds Road
P.O. Box 1690
Chillicothe, Ohio 45601

P: 740.774.4117
F: 740.772.6867
E: rcwc@rosscowater.org

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Please feel free to ask questions, or provide your updated phone number.
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